As more employees opt to work remotely, employers must continue to develop more efficient ways to provide their staff additional work from home tech support to ensure that their technology needs are being met. As a result, tech support jobs are steadily gaining popularity.
While navigating the challenges of the pandemic, companies continue to look for ways to cut costs, but still tackle the technology issues associated with working remotely. One way in which they do this is by hiring overseas Indian tech support staff. These technicians are knowledgeable in many areas of IT support and apply their remote tech supports skills to assist users in solving simple technology issues as well as more complex problems. Indian tech support staffing is inexpensive. We understand saving money is a priority. However, the problem with overseas technical support, of course, is that at some point, you’ll need someone onsite or close by when and if your internet goes down.
Also, with the increase in ransomware attacks from overseas, it is not very often that outsourced technical support has been thoroughly vetted. If an overseas technician has access to your systems and happens to make a mistake, business owners will, very often, have no recourse. Internet service provider outages can also be a factor. When there is a Frontier internet outage, for example, overseas IT support will not be of much assistance.
In these times, you need local tech support for the best results. Our engineers and technicians are based here in Long Beach, California. All of our vetted solutions provide excellent technical support and security protocols to protect you against locky ransomware with acronis ransomware protection. Choose an American, veteran owned IT support company for your primary technical support for your business. 888-880-2536